Shipping Policy
Thank you for shopping with darkashley.com! Below is our detailed shipping policy to ensure you have a clear understanding of how we handle the shipping of your orders.
Processing Time
- All orders are processed within 1–3 business days.
- Orders are not processed or shipped on weekends.
- In case of any delays due to high order volumes or unforeseen circumstances, we will notify you via email.
Shipping Delivery Times
We are proud to offer worldwide shipping. Rates and delivery times vary based on your location and selected shipping method:
| UK | 3-6 days |
| Europe | 10-15 days |
| US | 7-12 days |
| Middleast | 8-25 days |
| Rest of the word |
10-15 days |
Note: Delivery times are estimates and do not include processing times.
Order Tracking
- Once your order has shipped, you will receive an email with a tracking number to track your shipment.
- You can track your order directly on our website or via the carrier’s website.
Shipping Address Accuracy
- Please ensure all shipping information is accurate before submitting your order.
- We are not responsible for delays or failed deliveries due to incorrect or incomplete shipping addresses.
Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us at support@darkashley.com within 7 days of the expected delivery date.
- For damaged packages, we may require photos of the damage to assist with a claim to the shipping carrier.
Questions?
If you have any questions or concerns regarding shipping, feel free to contact us at support@darkashley.com. We are here to help!